bbn88's Privacy Policy

1. Scope of Data Collection

When creating an account on the bbn88 platform, using our services, or contacting us, we may collect the following types of personal information:

a. Identification Information

• Full name, username, and password (in encrypted form)
• Date of birth — for age verification purposes (21+ confirmation)
• Email address and contact information
• National ID card or passport number (for KYC verification)

b. Financial Information

• bKash, Nagad, Rocket, or Upay account numbers (to process transactions)
• Bank account details (where applicable)
• Transaction history: deposit, withdrawal, and betting records

c. Technical Information

• IP address, browser type and version, operating system
• Device identifier information and session logs
• Site access time, page view information, and referral source

2. Methods of Data Collection

We collect your information in the following ways:

• Directly provided information: Information you provide when completing account registration, login, deposit, or withdrawal forms.
• Automatic collection: Your browsing behaviour and technical information are automatically collected through cookies, web beacons, and log files.
• Third-party sources: Information received from payment gateways and KYC verification service providers.
• Live chat and email: Information exchanged when communicating with our support team.

3. Purpose of Data Use

The sole purpose of collecting your information is to provide you with a better and more secure service. We use your information for the following purposes:

• Account creation and management, identity verification, and age confirmation
• Processing financial transactions: deposits and withdrawals (minimum deposit ৳100, minimum withdrawal ৳1,000)
• Maintaining platform security and preventing fraud and unlawful activity
• Providing 24/7 live chat and email support in Bengali
• Delivering a personalised experience and presenting content according to your preferences
• Informing you about promotional offers and bonuses (only with your consent)
• Implementing responsible gaming policies and meeting relevant legal obligations
• Analysis and research to improve the quality of our services

4. Data Sharing and Disclosure

bbn88 never sells your personal information to third parties. However, information may be shared in the limited and necessary circumstances described below:

4.1 Service Provider Partners

Minimum necessary information is shared with selected partners for payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), technical infrastructure, and fraud detection services. These partners are obligated to process information only in accordance with our instructions.

4.2 Legal Obligations

We may be required to provide necessary information upon a lawful order or request from a competent court, government authority, or regulatory body. Information may also be disclosed as required by anti-money laundering (AML) and counter-terrorism financing (CFT) laws.

4.3 Business Changes

In the event of a company merger, acquisition, or asset sale, your information may be transferred to the new party. We will notify you by email before any such change takes place.

5. Cookies and Tracking Technologies

The bbn88 website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.

Types of cookies we use:

• Essential cookies: Required to maintain login sessions, ensure security, and operate core services. These cannot be disabled.
• Analytical cookies: Used to understand site usage patterns so we can improve the quality of our services.
• Preference cookies: Used to remember your language, settings, and preferences, providing a more convenient experience on future visits.

Most modern browsers include controls for managing cookies. You can disable non-essential cookies from your browser settings if you wish, though this may limit the functionality of some services.

6. Data Retention Period

We retain your personal information only for as long as it is necessary or legally required. We consider the following factors when determining the retention period:

• Active account: All necessary information will be retained for as long as the account remains active.
• After account closure: Financial transaction records and KYC information may be retained for a specified period in accordance with legal requirements.
• Dispute resolution: Relevant information will be retained until any ongoing legal dispute is fully resolved.
• Marketing information: If you opt out of marketing communications at any time, that information will be deleted promptly.

At the end of the retention period, we will securely delete or anonymise your information so that it is no longer associated with you.

7. Data Security Measures

bbn88 has implemented industry-standard technical and organisational measures to protect your information:

• SSL/TLS encryption: All communication between your browser and our servers is secured with 256-bit SSL encryption.
• Password hashing: Your password is never stored in plain text; strong cryptographic hashing algorithms are used.
• Access control: Only authorised personnel can access your information, and every access is logged.
• Regular security audits: Our system security is regularly reviewed, and any vulnerabilities identified are addressed immediately.
• Data backup: Regular backups are maintained in a secure and encrypted environment.

8. Your Rights

You have the following rights regarding your personal information. To exercise these rights, please contact us:

• Right of access: The right to know what information we hold about you and to receive a copy of it.
• Right to rectification: The right to request correction of any inaccuracies or incomplete information in your data.
• Right to Erasure: The right to request deletion of your personal data in certain circumstances, except for data retained to meet legal obligations.
• Right to Restrict Processing: The right to request that the processing of your data be limited in certain circumstances.
• Right to Object: The right to object to your data being used for marketing purposes. Opt-out requests will be acted upon immediately.
• Right to Data Portability: The right to receive your data in a structured, machine-readable format.

To exercise any of the rights listed above, email us at [email protected] or use our 24/7 live chat support. We are committed to responding to your request within 30 business days.

9. Protection of Minors

bbn88 strictly ensures that our services are available only to those aged 21 or above. We do not knowingly collect data from minors and do not permit minors to operate accounts.

• Date of birth is verified during account registration and registrations from those under 21 are rejected.
• Age is verified during the KYC process through government-issued identification documents.
• If a minor's account is identified, it is closed immediately and any deposited funds are returned.

If you are aware that a minor is using our services, please notify us immediately at [email protected].

10. Third-Party Links

The bbn88 website may contain links to third-party websites or services. These external sites have their own privacy policies and bbn88 is not responsible for them.

Our payment partners bKash, Nagad, Rocket and Upay are governed by their own privacy policies. We recommend visiting the respective company's website to learn about their privacy practices.

11. Changes to This Policy

bbn88 reserves the right to change, amend or update this privacy policy as needed. If any significant changes are made to the policy, we will notify you in the following ways:

• An update notification will be sent to your registered email address.
• The "Last Updated" date at the top of this page will be changed.
• For significant changes, a prominent notice will be displayed on the site.

If you continue using our services after the updated policy is published, you will be considered to have accepted the new policy. If you do not agree with the updated policy, you may request that your account be closed.

12. Contact Us

If you have any questions, concerns or complaints about this privacy policy, please get in touch with our dedicated support team:

• Email: [email protected]
• Live Chat: Instant support in Bengali available on the site 24 hours a day, 7 days a week
• Support Hours: Around the clock (BST, UTC+6)

We treat every privacy-related request or complaint with the highest priority and work to resolve it as quickly as possible.